L'OCCITANE VIP Terms & Conditions

MEMBERSHIP TERMS
  • Entitle to a L’OCCITANE VIP Card with nett purchase of B$100.
  • 5% discount on normal priced items.
  • L’OCCITANE VIP membership is valid 12 months from issue date.
  • Free membership renewal is awarded with minimum accumulated nett purchase of B$100 within membership validity.
  • The L’OCCITANE VIP Card is a member identification card. It is not transferable and is for the exclusive use of the member.
  • B$5 will be charged to replaced lost or damaged card.
  • Reward points accumulated from lost or damaged Card will be transferred to the replacement Card.
  • Please allow 5 working days for processing. You will be notified once your new L’OCCITANE VIP Card is ready for collection.
  • The management of L’OCCITANE BRUNEI reserves the right to alter the L’OCCITANE VIP Card terms & conditions without prior notice.
  • This L’OCCITANE VIP Card is valid in Brunei Darussalam only.

REWARD POINTS
  • Earn 1 reward points for every B$10 nett spent on your purchase at L’OCCITANE Boutique in Brunei. Reward points are awarded based on net value after deduction of discounts and vouchers.
  • Member must present L’OCCITANE VIP Card to the cashier at the time of purchase to collect reward points. Failure to do will result in no points awarded for the amount spent.
  • Reward points will not be awarded for the following:
    • Purchase of L’OCCITANE Gift Certificate
    • Corporate purchase
    • Payment by Birthday Voucher, Redemption Voucher and Promotional Voucher
    • Reward points are non-transferable and not exchangeable for cash.
  • Once reward points have been redeemed,it cannot be changed or cancelled.
  • Reward points are valid for 12 months from card issue card,any points not redeemed will be forfeited.

REDEMPTION & BIRTHDAY VOUCHERS
  • Redemption vouchers are valid for 60days from the date of issue.
  • Birthday voucher are valid for 30days from the date of issue.
  • L’OCCITANE BRUNEI will not replace lost or damaged vouchers or extend the expiry date of expired vouchers.